We have been closely monitoring the availability of the services of Cluster.2 since our last update.  We are confident that the ongoing maintenance we are performing has allowed us to close this particular incident.

There is still more work to be done to our storage architecture.  Our vendor has been working closely with us throughout this process.  We are confident that our remaining tasks can be performed during off-peak hours with advanced notice.  As in the past, we will be certain to notify any impacted customers using our Scheduled Maintenance notices.

In conclusion we have applied a month’s credit to those who were affected by this incident.  We appreciate your patience as we continue making improvements to our core services.  Thank you.

This entry was posted on Thursday, November 13th, 2008 at 3:13 pm and is filed under (2008-10-27) - (gs) Grid-Service Cluster.2 Availability. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.