At 3:15 PM PDT, (mt) Media Temple noticed an issue with our replication services for the (gs) Grid-Service. This is the process by which all new password changes are stored and synced across our multi-node, clustered (gs) Grid-Service platform.

If you have added or modified an email/ftp/ssh user in the last hour, you will most likely have trouble logging in with that new password. We are aware of this issue and are working to restore this functionality right now.

(mt) Engineers have already begun to correct the replication issue however it may take up to 2 hours until this is corrected. We will let you know as soon as this incident is completely resolved.

This entry was posted on Tuesday, July 27th, 2010 at 3:32pm and is filed under #1420 - (gs) Grid-Service Email, FTP, SSH Authentication Issues. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.